Helpdesk Office Hours & getting a faster resolution.

The Helpdesk Is Open every day 9AM till 5pm  (UK time) although if your query cant wait and is urgent you can email craig@craiggalloway.online

You should get a reply to any questions within 24 hours during opening times 

Please to ensure your ticket gets answered fully :-

• Send your questions in points

• Provide us with the following information if your ticket is about a product your purchased from us:
  - Product Name
  -Transaction Receipt
  -Purchase Date
  -Purchase Email Address

• If you are referring to a question related to a specific page, please send us the page link

• Use screenshots or screen share videos if you feel you can explain better with a visual. Screenpal is a free software to make screen share videos

Regards

Craig Galloway Webilaro  & SAASyeti